We offer added-value Certification Audits and Certificates from ICCO, the International Communications Consultancy Organization
- Organizational System Certification
- Professional Certified Communications Consultant
1. Organizational System Certification
Certification is a valuable fact to deliver the proof by illustrating that your services meet client desires and fulfill specific requirements. For a few businesses, certification may be a legitimate or legally binding requirement. In about all corporates, certifications make a better level of security, confidence, and increment performance. Our auditors have the specific PR knowledge plus the principles of an optimal CMS management system which, besides, they are well-trained to deliver an added-value service focusing on considering the client requirements and enhancing the performance.
ICCO, the International Communications Consultancy Organization, is our certification body and partner, headquartered in London, UK, providing management system certification services to the PR sector, all over the world.
ICCO audits the management systems of the customer organization to determine compliance with the CMS standard and to provide value-added reports to encourage both corrective actions (if necessary) and opportunities for improvement.
Our hands-on and friendly audit team gains a deep understanding of your business in the first stage, its strategic direction, context, risks, and the service delivery processes to ensure a customer-centric perspective for the benefit of customers, employees, and broader stakeholders.
The procedure of CMS certification
The process of certification follows a clear plan.
On this page, we will introduce you to the steps you need to take to get you to the CMScertification audit and obtaining the valuable CMS certificate in Communications.
Step 1: Initial audit Part 1
System check and start requirement
In the first step of the process of certification, your lead auditor considers the structure of your CMS management system, the manual in the form you deliver, the process landscape, and the sequence and interaction of your processes.
In discussion with your management, they let us know about the orientation of your company, and we develop a thorough understanding of the strengths and weaknesses of your organization. This is how we identify the potential for improvement that offers you a real competitive advantage. In addition, we look at your (preliminary) Management Review and your internal audits. In conjunction with the corporate goals, we take this information into account in the next audit step.
After closing this step and gaining a deep understanding of your processes, procedures, and work instructions, we will determine the further course of the audit with you. You have the opportunity to fix potential vulnerabilities until the next audit step.
Step 2: Initial audit Part 2
In the second step of the CMS certification process, we audit how you have implemented the requirements for your management system. At a certain audit scope, we will put together a suitable auditing team. You will learn about this from us in advance so that you can plan accordingly,
In the beginning, we interview the management. Current issues flow directly into the audit. We then audit the parts of the management system that provide basic information. We will look at the practical application on-site.
Finally, we provide you with a comprehensive audit report with a summary for your management. If there are no deviations, you will receive an internationally recognized certificate that is valid for two years. If deviations are detected, they must be appropriately processed so that you receive your certificate after the re-audit.
The audit report provides a simple overview of possible strengths and weaknesses. Your Lead Auditor also points out the potential for improvement.
The Workflow of our certification process:
- Application – tell us what you need, and we review your application and approve
- Proposal & Contract – we give you a proposal detailing the cost and time involved in a formal assessment.
- Meet your assessment team – we assign you a dedicated Customer Relations Responsible.
- Pre-Audit – optional pre-assessment identifies any omissions or weaknesses that need resolving.
- Audit – this comprises a number of stages, depending on the chosen standard.
- Certification – issues the international CMS Certificate, clearly outlining the scope of your certification.
- Compliance – Customer Relations Responsible will carry out ongoing assessments to support your continual improvement activities.
2. Professional Certified Communications Consultant
- Board directors
- PR practitioners
- Communications quality auditors
- PR Consultants
Keep in Touch
For questions regarding our consultancy services, please contact us: [email protected]
Arrange for a virtual meeting with your Senior Lead Auditor, Dr. Mohamed-Ali Ibrahim. 1/2 hour free of charge for a CMS Strategic Meeting:
Your Senior Lead Auditor
Dr. Mohamed-Ali IBRAHIM