CMS Certification Audits and Certificates from ICCO, the International Communications Consultancy Organization
Organizational System Certification
Professional Certified Communications Consultant
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The pricing structure of our
- 1-10 Team Members, 1 Location, 1 Standard: €1500 instead of
- 11-20 Team Members, 1 Location, 1 Standard: €1800 instead of
- 21-30 Team Members, 1 Location, 1 Standard: €2000 instead of
- 31-50 Team Members, 1 Location, 1 Standard: €2500 instead of €6000
- 50 > Team Members, 1 Location, 1 Standard: €3000 instead of
1. Organizational System Certification
Certification is a valuable fact to deliver the proof by illustrating that your services meet client desires and fulfill specific requirements. For a few businesses, certification may be a legitimate or legally binding requirement. In about all corporates, certifications make a better level of security, confidence, and increment performance. Our auditors have the specific PR knowledge plus the principles of an optimal CMS management system, besides, they are well-trained to deliver an added-value service focusing on considering the client requirements and enhancing the performance.
ICCO, the International Communications Consultancy Organization, is our certification body and partner, headquartered in London, UK, providing management system certification services to the PR sector, all over the world.
ICCO audits the management systems of the customer organization to determine compliance with the CMS standard and provides value-added reports to encourage corrective actions (if necessary) and opportunities for improvement.
Our hands-on and friendly audit team gains a deep understanding of your business in the first stage, its strategic direction, context, risks, and the service delivery processes to ensure a customer-centric perspective for the benefit of customers, employees, and broader stakeholders.
The procedure for CMS certification
The process of certification follows a clear plan.
On this page, we will introduce you to the steps you need to take to get you to the CMScertification audit and obtain the valuable CMS certificate in Communications.
Step 1: Initial audit Part 1
System check and start requirement
In the first step of the process of certification, your lead auditor considers the structure of your CMS management system, the manual in the form you deliver, the process landscape, and the sequence and interaction of your processes.
In discussion with your management, they let us know about the orientation of your company, and we develop a thorough understanding of the strengths and weaknesses of your organization. This is how we identify the potential for improvement that offers you a real competitive advantage. In addition, we look at your (preliminary) Management Review and your internal audits. In conjunction with the corporate goals, we take this information into account in the next audit step.
After closing this step and gaining a deep understanding of your processes, procedures, and work instructions, we will determine the further course of the audit with you. You have the opportunity to fix potential vulnerabilities until the next audit step.
Step 2: Initial audit Part 2
In the second step of the CMS certification process, we audit how you have implemented the requirements for your management system. At a certain audit scope, we will put together a suitable auditing team. You will learn about this from us in advance so that you can plan accordingly,
In the beginning, we interview the management. Current issues flow directly into the audit. We then audit the parts of the management system that provide basic information. We will look at the practical application on-site.
Finally, we provide you with a comprehensive audit report with a summary for your management. If there are no deviations, you will receive an internationally recognized certificate that is valid for two years. If deviations are detected, they must be appropriately processed so that you receive your certificate after the re-audit.
The audit report provides a simple overview of possible strengths and weaknesses. Your Lead Auditor also points out the potential for improvement.
The Workflow of our certification process:
- Application – tell us what you need, and we review your application and approve
- Proposal & Contract – we give you a proposal detailing the cost and time involved in a formal assessment.
- Meet your assessment team – we assign you a dedicated Customer Relations Responsible.
- Pre-Audit – optional pre-assessment identifies any omissions or weaknesses that need resolving.
- Audit – this comprises a number of stages, depending on the chosen standard.
- Certification – issues the international CMS Certificate, clearly outlining the scope of your certification.
- Compliance – Customer Relations Responsible will carry out ongoing assessments to support your continual improvement activities.
2. Professional Certified Communications Consultant
- Board directors
- PR practitioners
- Communications quality auditors
- PR Consultants
Your Senior Lead Auditor Dr. Mohamed-Ali IBRAHIM
Arrange for a virtual meeting with your Senior Lead Auditor, Dr. Mohamed-Ali Ibrahim. 1/2 hour free of charge for a CMS Strategic Meeting:
JOIN US FOR THIS RARE OPPORTUNITY Meet Your Senior Lead Auditor
Quality & Risk Management,
English, Arabic, German
for further information
- Austrian State Award
- International German Award, Berlin - Germany
- SABRE International Award (PR Oscar)
-Best Practice Award, Vienna-Austria
-Top Expert 2021 & 2022 in Quality Management (Erfolg 2021 & 2022)
Twenty books (on Amazon) on Business Administration, Quality Management.
The most important literature on the platform AMAZON
- The 250-page practical book includes
- Text and analysis of the international standard
- The required documents and procedures forms
- To complete the accreditation process
DR. MOHAMED-ALI IBRAHIM
- Director of CMS & Public Relations Academy, based in Vienna, Austria
- Senior Lead Auditor for the Quality Management CMS ISO 9001
- A former member of the Standards Expert Committee at the Quality Authority.
- A former member of the Standards Expert Committee at the International Austrian Standard Institution.
- Dr. Ibrahim has conducted +750 different Quality Audits (Pre-Audits, Initial Audits, Surveillance Audits, and Recertification Audits) all over the world.
- Key-note speaker at the international sector conferences
- Trainer, Coach, Consultant, and Lead Auditor since 1998
- Ph.D. in Quality & Risk Management
By way of mere coincidence four years now, I was lucky to know Dr. Ibrahim. In the beginning, as always, the case for unknown areas, I was skeptical about ISO, certifications, and standards. In our first meeting, Dr. Ibrahim provides a professional short summary of ISO certification, and we agreed to proceed to the next steps. We walked the steps together, preparing the certification manual, building the system, and educating all involved parties (stakeholders) on the standard translation process. However, unfortunately, we couldn’t have the certification from the first initial audit, for some defaults in our system, however, under the guidance, patience, and support of Dr. Ibrahim, we were able, after three months from the date of the first audit, to achieve the certification. It was a very special deep-dive experience that resulted in endless opportunities in terms of business development, a developed mindset towards business, and quality perspectives, on the corporate level and personal level, for me myself as the company owner. Later to this experience, and fortunately, I had the honor to participate with Dr. Ibrahim through several conferences, workshops, meetings, and subsequent surveillance audits addressing the ISO certification. Through a very close dealing with Dr. Ibrahim, I knew him as professional, tactful, highly committed, fulfilling his promises, supportive, enthusiastic, optimistic, and always inspiring all people around him towards success and excellence. Throughout years of experience with Dr. Ibrahim, I believe he is a true influencer for whoever seeking excellence, success, professionalism, an updated business mindset, or has an entrepreneurial spirit on all levels, either corporate or personal. With all my best wishes and due respect,
Dear Dr. Ibrahim,
We had a very positive experience with you, First, you helped us well understand the basic meanings of the various terms that are used in the translation world, then you helped us implement the requirements of the ISO 17100, and finally, you always had ideas to improve. Thank you for your kind and professional cooperation for all these 5 years.
Mostafa Saeednejad, CEO TransNet Iran
I rarely come across real talents who stand out like Dr. Mohamed-Ali Ibrahim. I had the pleasure of working with Dr. Mohamed-Ali Ibrahim for three years, collaborating on several project teams. Dr. Mohamed-Ali Ibrahim’s ability to handle multiple projects was unlike any I’ve seen before and dramatically increased our company's productivity. No matter how tense a meeting, Dr. Mohamed-Ali Ibrahim made sure everyone left with a smile. As a leader, Dr. Mohamed-Ali Ibrahim earns my highest recommendation.
Dear Dr. Mohamed Ali Ibrahim,
No words can express our gratitude for your generous and continuous support.
We highly recommend you to any translator wishing to make use of such a great and unique expertise in the field of ISO certification.
Sehr geehrter Dr. Ibrahim!
Besten Dank für ihre professionelle Begleitung unseres Qualitätssystems! Das angenehme Klima und ihr tiefgreifendes Verständnis unserer Abläufe, sowie ihre Unterstützung bei der Umsetzung unserer Maßnahmen haben unsere Entwicklung beflügelt!
Nochmals besten Dank für die objektive Behandlung beim Audit!
Christian Bucher Mag, Managing Director, Staff 24
I was honored to work with the Senior Lead Auditor Dr. Ibrahim, one of the most respected experts in the localization and language services industry.
One of his most important goals is to spread quality standards and encourage others to adhere to them as well as to develop their workflow to meet the international quality standards.
The certification process with Dr. Ibrahim helped us in STAR Middle East to improve our way of thinking, processes, and tools to obtain customer satisfaction.
In STAR Middle East, Dr. Ibrahim helped our team to improve their quality and workflow. His advice and recommendations helped us a lot in upgrading our workflow and ensuring the highest level of quality.
Dr. Ibrahim explained to us how to fulfill the requirements of the ISO standard and the certification process. He encouraged our team to work in accordance with international quality standards. I highly recommend other translation companies to work with him because he handled and managed his duties and given promises in a professional way.
Business Development Manager
STAR Middle East
My first encounter with Dr. Mohamad Ali Ibrahim was in 2008 when I embarked on obtaining my EN-15038 certification. From the first moment, I realized how professional Dr. Mohamad is, as he knows the whereabouts of the translation business well.
Until this very day, Dr. Mohamad Ali Ibrahim was a man of his words, always keeping sharp appointments for the Audits he conducted.
Dr. Mohamad Ali Ibrahim and I took part in many events where we both delivered our expertise and knowledge about the ISO 17100 certification.
Dr. Mohamad Ali Ibrahim never tolerates any shortcomings or pitfalls on the people he does Audits for, but he is also very supportive and collaborative.
The advice I have received throughout my entire acquaintance period with Dr. Mohamad Ali Ibrahim greatly impacted my business as a professional freelance translator.
Dr. Mohamad Ali Ibrahim always comes with brilliant ideas and I consider him one of the industry visionaries.
ما هو أعلاه لا يفيك حقك دكتور محمد بكل تأكيد
أخوك الأصغر سامح رجب
ISO 17100 Lead Auditor and Certified Translation Provider
UN and Worldbank Registered Translation Vendor
“I have first introduced to the subject of ISO 17100:2015 certification, almost 2 years ago. Given the complex scope and extensive logistics of the certification requirements, I thought obtaining it would take me ages. However, when I got serious about pursuing all steps and requirements, I started by attending orientation sessions and online introductions conducted by Ph. Dr. Mohamed-Ali Ibrahim, ISO Senior Lead Auditor, Representative of MENA Region, and a remarkable expert in this field. He worked with me step by step to make the process as easy as possible, explaining how to build my professional qualifying Handbook that reflects my 20+ years of expertise, and how to conform to every single detail within the ISO 17100 standards following the structured processes. Throughout Dr. Ibrahim`s supportive and exceptional guidance, he added more value at every stage I have been accomplishing to fulfill the requirements, providing me with key resources. He also helped me identify new methodologies to incorporate into my current processes, with a focus on business improvements.
Ph. Dr. Mohamed-Ali Ibrahim is a very professional, knowledgeable, and easy expert to work with. His words of encouragement and inspiring approach made me feel more willing to deep dive into the translation industries and new technologies that were even emerging during my certification stage. Dr. Ibrahim drove me through the limitless boundaries of inspiration and non-stop learning.
I encourage all translators around the region to take this significant step towards a professionally recognized path. Acquiring ISO 17100:2015 demonstrates your commitment to meeting client/business needs by delivering best practice translation services, which can lead to higher profits and distinguished recognition. Applying such a flawless process, the translation management system is now stronger, easy to track, review, evaluate and come out with a reliable and consistent service.
I would like to thank you Dr. Mohamed-Ali Ibrahim for your professionalism both prior to and during my recent certification process. It has been a great honor working with you. I appreciate all your efforts. I am looking forward to the surveillance audit next October ISA.”
Abir Zidan Free-Lance
USAID ISO 17100 Certified Translator &APTN-Certified Translator
I had the pleasure and honor of meeting Dr. Mohamed-Ali Ibrahim during the first week of September 2018, when I was assigned by our Leadership to support our Translation Branch Manager and Deputy Translation Manager of the largest translation Section at Vinnell Arabia in Riyadh, Kingdom of Saudi Arabia.
By this time, Dr. Mohamed Ibrahim had been working with our Translation Branch Deputy Manager on ISO 17100 over a period of 8 months impressing her of the competitive advantage that ISO 17100 Certification provides to our business. At the end of this period, our Translation Branch Deputy Manager understood clearly the significant business value the ISO Certification would bring to our Translation Branch. She also gained a major appreciation of effective business processes structure the ISO 17100 Standard deployment would add to our Translation Branch and she decided to pursue the ISO Certification. As result, she requested my management of my support since I had the responsibility of all Quality Management Systems deployments at Vinnell Arabia.
When I started working with Dr. Mohamed Ibrahim, I was very surprised, impressed, and very pleased immediately to learn of his exceptional Translation Services experience, knowledge, and qualification considering the extensive ISO 17100 Certifications he deployed successfully for over 200 Companies Globally, by conducting +500 different Certification/Recertification/Surveillance Audits.
We immediately decided to contract Dr. Mohamed-Ali Ibrahim for helping us deploy both ISO 17100 Translation Services and ISO 9001 Quality Management at our Translation Branch. He executed successfully ISO 17100 Lead Auditor and ISO 9001:2015 Quality Representative Certification Trainings, followed by a competency ISO 17100 Specialized Translation Service Certification for a select number of our key Translators and Proofreads quickly building the ISO technical knowledge of our Translation Department Team.
With Dr. Mohamed's outstanding guidance and support, we successfully accomplished over the past 3 years ISO 17100 Translation Services and ISO 9001 Quality Management Certification of 2 of our key 4 Translation Sections making us accomplish very significant milestones in our Translation Branch history.
We cannot speak enough of our appreciation of Dr. Mohamed's professionalism and exceptional ISO 17100 and ISO 9001 technical knowledge and guidance coupled with the ardent desire to transfer significant Translation Industry knowledge to his Customers due to his very strong Subject Matter Expertise(SME) in this field and his belief in making his Customers the very best business in their market, while at the same time being a very tough and strict TUV Austria ISO 17100 and ISO 9001 Lead Auditor during his Customers site Certification and Surveillance Audits.
We highly commend him for his excellent services and recommend him highly based on the excellent and positive experience we had with him in our Organization.
Hassan Farah, Mission Assurance Director Northrop Grumman Vinnell Arabia Subsidiary, Kingdom of Saudi-Arabia.
I hope you are in the best of health.
Thank you very much for your visit to our company and your support for it through your kind recommendation to support the continuation of granting us the ISO certificates ISO 17100 & ISO 18587, which are a badge on our chest and an incentive for us to continue the development efforts that we started with you as soon as we were granted this global appreciation.
As we declare our desire to you, we renew our pledge to continue working on developing and modernizing everything related to our company in terms of science and theoretical and technical knowledge to reach the highest levels that companies operating in this field aspire to.
Once again, we thank you for your generous willingness to support us in everything related to the development of our company at all levels.
CEO – Star Middle East, Cairo – Egypt
Dear Dr. Mohamed-Ali IBRAHIM,
Initially, I would like to express my deepest gratitude for your onsite visit to our company. We are very pleased and proud of the audit results.
We enjoyed working with you and want to thank you for your professional and companionable nature as you conducted our audit. All the staff at Language Empire, had very positive things to say and enjoyed discussing with you how they contribute to their work. We appreciate your knowledge and expertise of ISO and look forward to implementing your suggestions in order to improve our Quality Control system. We were very pleased with the audit method and look forward to working with you in the future. I assure you that we will keep the hard work up to implement all expected recommendations.
Jaber Abd Alkhaliq
Linguist Relations Manager Language Empire Ltd